Help and Contact Options | The Invest Mate

Contact options

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For help with a result, read the method, assumptions and worked examples under the calculator. For a financial rule or product term, check the official source linked in the guide.

The Invest Mate publishes educational information. Our tools do not access your financial accounts or provide personalised advice.

Useful starting points

Common Questions

Help with calculations, sources and content corrections.

Why can a provider's result differ from the calculator?+

Calculations depend on the rate, dates, deposit or payment timing, compounding, fees and tax assumptions. Read the model below the tool and compare it with the provider's statement or quote. An illustrative default is not a current product offer.

How should I check a financial claim?+

Check the guide's stated period or review date, then open its official source. Rules and product terms can change. Match the tax year, account type, customer category and effective date to your question.

What details help explain a suspected error?+

Keep the page address, the specific statement or calculation, the inputs needed to reproduce it, and a relevant official source. Direct reporting is paused while contact options are updated. Do not share passwords, account numbers or personal documents.